by admin on December 30, 2009
Exciting news, folks. Social Web School is now part of the Human Capital League, a new online community for workplace professionals. Please adjust your coordinates accordingly. Come on over and look around. Sign yourself up and feel free to Add Your Blog to the content flow. (Instructions in the top navigation bar.) See you there.
by Cindy Kim on December 19, 2009

- “Brands are the stories that unite us all in a common purpose within an enterprise, and connect us with the people we serve on the outside. These brand stories give meaning to who we are and what we do.” – Mark Thomson
Social media outsourcing has been dubbed the next big thing — which could mean placing your brand in the trusted hands of outside agencies. Social media is about building relationships between your brand and your community — about listening to the conversation and engaging in it. As agencies are claiming to be social media experts, more companies are taking what I believe to be an easy route by outsourcing this function. But how well can they truly represent your brand? And more importantly, can they do it better than you can?
I challenged my esteemed colleague @AmandaVega (her blog Http://www.amandavegablog.com) and newcomer @mkarre to a throwdown on the topic of whether companies are better off outsourcing social media. Not surprisingly, @AmandaVega and @mkarre argued that outsourcing is the way to go. Why? Budgetary constraints, lack of resources and lack of social media knowledge. @AmandaVega states: “While most companies are really good at PUSHING messages, they aren’t very good at receiving them, or interacting in conversations that fall outside of the ‘what’s in it for me’ mentality. That’s another reason to assign this part of your marketing to the outside.”
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by William Smith on December 16, 2009
The vast majority of Facebook fan pages carry the same, standard “vanilla” look. You’ve got a wall, info tab, pictures, video and events. Every once in a while you will come across a page that stands out from the others. Perhaps they have a custom landing page, or some type of graphical box which has an offer. Facebook doesn’t make it very easy to learn how to add that functionality, and it took me quite some time to learn the technique.
What is FBML?
FBML is Facebook’s version of HTML, the language that web pages are written in. For the most part, a knowledge of HTML is all that is needed to utilize the functionality of the Static FBML application. This particular application, which was created by Facebook and can be added to your pages, allows you to create a “web page” within a tab or box that you can attach to your page. Sound complicated? It really isn’t, once you dig in and get started. [click to continue…]